CHIME Therapy’s Additional Privacy Statement for EU, EEA and UK Users

If you are located in the European Union (EU), the European Economic Area (EEA) or the United Kingdom (UK), in certain circumstances, you have the right to exercise certain privacy rights available to you under applicable laws. We will process your request in accordance with applicable data protection laws.

1. How to Exercise Your Rights

To exercise any of the rights above, email us at

Please identify yourself and specify your request. If you have a password protected CHIME Therapy account, we will use your account information to verify your identity. If not, we will ask you to provide additional verification information. What we request will depend on the nature of your request, how sensitive the information is, and how harmful unauthorized disclosure or deletion would be.

Please note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law. For example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property, where there are overriding public interests, or where we are required by law to retain your personal data.

We use commercially reasonable efforts to delete your personal data as required but retain records where necessary to comply with a governmental authority or applicable law. Where legally permitted, we may decline to process requests, including requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or jeopardize the privacy of others.

2. How do we share your personal data?

We don’t sell or rent your personal data to third parties, but we share your information with third parties in order to provide our Services. For example, we might share your personal data for:

We may also provide third parties with aggregate statistics, traffic patterns and related information. This aggregate information reflects the Service-usage patterns of visits to our Services each month, but they do not contain information that personally identifies you.

3. International Transfers

Federal law requires us to obtain, verify, and record personal information - such as your name, address and date of birth - in order to confirm your identity, social security number and banking information.

CHIME Therapy collects, retains, and uses PI from employees and subcontractors including the following:

● Information CHIME Therapy receives on applications or other forms, including, but not limited to, identifying information such as address, telephone number, e-mail address, social security number, date of birth, mother's maiden name, medical history;

● Federal Tax ID #;

● Medical records;

● Investment information;

● Background security checks

4. Information CHIME Therapy May Share

CHIME Therapy operates globally, which means personal data may be stored and processed (for example stored in a data center) in any country where we or our service providers have facilities or hold events. By using CHIME Therapy or providing personal data for any of the purposes stated above, you acknowledge that your personal data may be transferred to or stored in the United States or in other countries around the world. Such countries may have data protection rules that are different and less protective than those of your country.

If you are a resident of the EU, EEA or UK, and your personal data is transferred outside of the EU, EEA or the UK, as applicable, we transfer this data where this is necessary to perform our contract with you in order to provide the Services or where you consent.

Where we transfer personal data to third parties outside of the EU, EEA or the UK, we also rely on the European Commission’s model contracts for the transfer of personal data to third countries (i.e., the standard contractual clauses) (the “Model Clauses”), or any equivalent contracts issued by the relevant competent authority of the EU, EEA or the UK, as applicable, unless the data transfer is to a country that has been determined by the European Commission or the relevant UK authorities to provide an adequate level of protection for individuals’ rights and freedoms with respect to their personal data.

5. Retention

We will retain your information in accordance with the appropriate statutory limitation periods as required by local law, in line with our legitimate business purposes for as long as your account is active or for as long as needed to provide you with the Services, as required in order to comply with our legal obligations, a court order or to defend or pursue legal claims, in line with industry codes of practice, to resolve disputes and enforce our agreements.

This document was last updated on January 24, 2024. CHIME Therapy’s policies may be created, eliminated, changed or amended from time to time, and at any time, at the sole discretion of CHIME Therapy.