Frequently Asked Questions

Here are some of the questions we hear most often. If you don't see an answer to your question, please call 888-816-8742 or email us at

Are my telehealth music therapy sessions reimbursed by insurance?

Currently, insurance is not accepted, but a superbill can be provided each month for potential out-of-network reimbursement. Board-certified music therapists are considered out-of-network providers. There's no guarantee that therapists are pre-registered with insurance companies.

How many sessions do I need to sign up for?

Initially, you can sign up for 1 introductory session. After that, it's suggested to purchase sessions in bundles of 4 for adults or 8 for kids and teens. Continuing for at least 8 to 12 sessions is recommended for significant effects, with long-lasting effects observed after 16 sessions.

Do I need to have any prior musical experience to receive music therapy?

No prior musical experience, training, or knowledge is required to receive music therapy.

Do I need to own or have access to musical instruments to receive music therapy?

Owning or having access to musical instruments is not necessary for receiving music therapy.

How do you ensure that my data and information are kept private?

The company is HIPAA-compliant, conducts self-audits to ensure data protection, and has received a HIPPA-compliant seal from the Compliancy Group LLC. Any concerns about data breaches should be reported via email.

I am in traditional talk therapy. Can I also sign up for music therapy?

Yes, music therapy can be delivered alongside other forms of healthcare, including talk therapy, and has been shown to be more effective when combined with talk therapy.

Do you offer any other forms of therapy other than music therapy?

Currently, only music therapy is offered.

I am a representative of an organization (e.g., clinic or hospital). Do you offer services for businesses?

Services are available for clinics, hospitals, healthcare organizations, and businesses.

Can you provide music therapy to clients anywhere in the United States?

Music therapy is provided for clients residing in 40 of the 50 states.

I live outside of the US. Can I still sign up for therapy?

Most of the time, yes. The ability to provide therapy depends on the client's country of residence, determined through a brief survey.

What if I do not like telehealth music therapy?

You can stop your music therapy sessions at any time and receive a refund for any sessions paid for but not received, as long as you cancel within 3 months of payment.

Do music therapists provide a diagnosis?

Music therapists do not provide a clinical diagnosis but can offer an in-depth assessment to help identify therapeutic goals.

What is music therapy and how does it work?

Music therapy is the clinical use of music to achieve individualized goals like reducing stress, improving mood, and enhancing social communication, without requiring prior musical experience.

What is telehealth music therapy and does it work?

Telehealth music therapy, delivered virtually, has been found to be as effective as in-person therapy, with rapid emergence of clinical research supporting its effectiveness.

Is music therapy right for me?

Music therapy suits many client types across all life stages. An introductory session is offered to determine if it's right for the individual.

How much does music therapy cost?

An introductory session costs $125. Bundles cost $99 per 50-minute session for adults and $49 per 25-minute session for kids and teens.

How many music therapy sessions do I need?

Continuing with music therapy for at least 8 to 12 sessions is suggested after an introductory session, based on clinical research for significant effects.

Does music therapy actually help?

Yes, based on thousands of peer-reviewed clinical studies, including randomized controlled-trials, music therapy is effective across different populations.

What are the methods of music therapy?

Music therapy methods include receptive, re-creative, improvisational, and compositional, with various modalities developed over fifty years, similar to modalities within talk therapy.

Who does music therapy help?

Music therapy helps with more than 20 conditions and disorders, including neurodevelopmental conditions, mood disorders, anxiety disorders, and more.

What are examples of music therapy working?

Music therapy has been effective across emotional and mental health, physical health, cognition, social, and spiritual domains.

What does a music therapist do?

Music therapists are trained in evidence-based methods to achieve behavioral and health outcomes, requiring a bachelor’s degree in music therapy and 1200 hours of clinical training.

Is music therapy regulated?

Music therapy is strictly regulated in the United States, Canada, the United Kingdom, and many other countries by organizations like the American Music Therapy Association and the Certification Board for Music Therapists.